Ferzana is dedicated to prioritizing client needs. She has an extensive background in customer service and has been awarded and recognized repeatedly for going above and beyond. Ferzana’s favorite quote comes from Pablo Picasso: “Action is the foundational key to all success.” This is a great summation of her outlook on life. Her energy and ambition make her a fantastic addition to the HeimLantz team.
In her role as office manager, Ferzana performs a wide variety of administrative duties. She is also responsible for handling the daily operations of the office. Her previous jobs prepared her well for this position. She spent eight years in management at Best Buy, one year as a legal assistant, and one year working in customer service at a bank.
Born and raised in Albany, New York, Ferzana spent her high school years in North Carolina. She moved to Fairfax, Virginia with her husband in 2018 and hopes to stick around for the long term. She loves the area where she lives for all the possibilities it presents: a busy “city life” feeling, breathtaking scenery, and lots of great dining. Ferzana enjoys spending her weekends exploring the city and visiting its monuments and historic sites.
- Wake Technical Community College
- Accounting Associate in Applied Science (2013)
- University of North Carolina, Greensboro
- Bachelor of Science in Business Administration (2017)